Yes, as part of our commitment to patient safety and in line with CQC regulatory guidelines, we require a full-body photo from within the last 30 days when placing your first order. This helps us verify your BMI to ensure your treatment is appropriate and safe.
📸 Photo Requirements:
To meet our verification standards and avoid processing delays, please make sure your photo meets the following criteria:
- ✅ Full-body shot: Your entire body must be visible from head to toe.
- ✅ Face clearly visible: No obstructions — avoid phones, sunglasses, or masks.
- ✅ Recent photo: The photo must reflect your current appearance.
- ✅ Tight-fitting clothing: Wear form-fitting clothes so we can accurately assess your body shape.
We only require a full-body photo for your first order. You won’t need to resubmit one for future orders unless you choose to update it.
In some cases, we may ask for a side-angle photo or invite you to a quick video consultation if our clinicians need further confirmation of your BMI — this is always for your safety and to ensure your treatment remains appropriate.
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