At Lotus Weight Loss Clinic, your health and safety are our top priorities. Due to strict healthcare regulations, we cannot accept returns of prescription medications once they have been dispatched from the pharmacy. This is to ensure the integrity, safety, and compliance of all treatments provided.
If you have unused or unwanted medication, please take it to your local pharmacy for safe disposal, in accordance with UK regulations.
For supplements, merchandise and other non-prescription items- Lotus does not offer returns or refunds unless the item has been damaged or is defective. If you believe this is the case please contact us via our contact form on the website.
If you are requesting a refund for your purchase, please contact a member of our team who will be happy to assist you further.
More information can be found in our Terms of Service.