Skip to main content

How do I re-order my medication each month as an existing customer?

Reordering your medication with Lotus is quick and easy.

  1. Log into your Lotus account at account.lotusweightloss.co.uk.
  2. On your account home page, scroll down and click the purple ‘Reorder’ button.
  3. You’ll be prompted to complete a short Wellbeing Questionnaire, where we ask about:
    • Your current weight
    • Any side effects or symptoms
    • Changes to your medical history, medications, or allergies
    • Whether you wish to stay on the same dose, increase, or decrease
  4. Once completed, you’ll be directed to select your medication and dose, then proceed to checkout and payment.

You can place a one-time order up to 2 weeks in advance of your due date, and we’ll send helpful email and SMS reminders 1 week before you’re due to order, so you never run out.