Our website and FAQ section are available 24/7 - you can access your account, place an order, or browse help articles any time.
Contact Form:
You can send us a message via Contact Form at any time. Our team is typically available to respond within 48 hours.
Email & Messages:
We aim to respond between 8am–8pm, Monday to Friday. You may also receive automated messages from us if we need more information to process your order.
Telephone Support:
Our phone lines are open from 12pm–3pm, Monday to Friday.
Medical emergencies:
If you have an urgent medical concern outside our support hours, please contact your NHS GP, call 111 for advice, or 999 in an emergency.